ABSTRACT
In all business enterprise effective implementation of organizational policies and
procedure is very important and can
never be over emphasized and to achieve
this goal, target and objective is beckoned the design of managers who do not sit there as a ceremonial heads
rather they have role of implementing the organic functions of management in
today’s dynamic and competitive business
environment in Nigeria. This work
is design to expose and the serious minded managers to be adequately equipped to face the challenges
ahead as future management practitioner
in big. And when adequate implementation
of polices and procedures is not there business worldwide
will be greatly affected. In generating
data needed to achieve the objective of this study, cross-sectional survey was
used. Questionnaire was used as the
major instrument for primary data
collection. The broaden the
researcher’s depth of knowledge the
study area the research embark on review
of related literature with data drawn from secondary sources. Data generated in the study was presented on frequency table and analyzed
using percentages while the hypothesis
was tested with Z test.
It
was found at the end of the research work that most organization get the best
out of their work or reach to their option goal, target and objectives because
of poor implementation of organizational policies works are not allowed to join in
decision-making that concerns them.
Finally
effective organizational policies and
procedures must be more sensitive to customers and also in order to up grade
the work-force with exquisite training and motivation so as to reunion a winner
or achieve a set objective which is the
main target.
AYILARA .A. BABATUNDE
AC/H2002/444
LEVEL: H.N.D. II / ACCOUNTANCY
PROJECT TOPIC
(i)
Problem
and implication of privatization in Nigeria
– Financial Institution.
(A case study of F.S.B International, PLC, ENUGU)
(ii)
The
Impact of Computer Application on the
performances of Nigeria- Banks
A Case- study of
First – Bank Plc Enugu.
PROPOSAL
The work is based on Effective Implementation or
organization policies and procedures in Nigeria
Banks. The Objective of this research is
to bring –out the important of effective implementation of organizational
policies and procedures in Nigeria
- Banking system. This research is design to expose and the
serious minded managers to be adequately equipped to face the challenges ahead
as future management practitioners. The
project is to span through chapter – one to chapter – five.
Chapter –one : In this chapter the hope will be
introduced, and discuss the problem, scope purpose etc of the project which
will aid in understanding the objective of the purpose.
Chapter – one :- These
chapter cover the related literatures on the subject matter and the review of
this literature will help in a long way in solving the research problem.
Chapter – Three:-
This chapter cover the research and methodology to be used in the method
of data collection, data analysis, validation of instrument etc.
Chapter – four:-
This chapter deals with the data
presentation and analysis of data used and the interpretation of data should be
discussed
Chapter – Five :- This is the final chapter will
contain the discussion, recommendation and conclusion of the findings on effective implementation of organizational
policies and procedures in Nigeria
–banks.
In
all, this chapter will emphasized on the important of effective implementation
of organizational policies and procedures.
TABLE
OF CONTENT
COVER PAGE I
TITILE PAGE II
APPROVAL/CERTIFICATE PAGE III
DEDICATION IV
ACKNOWLEDGEMENT V
ABSTRACT VI
TABLE OF ONTENT XI
LIST OF FIGURES
CHAPTER ONE INTRODUCTION
1.1 Background
of the study 1
1.2
Statement
of the problem 3
1.3
Purpose of the study 4
1.4
scope
of the study 5
1.5
research
question 6
1.6
research
hypothesis 6
1.7
significance
of the study 7
1.8
definition
of term 8
references 10
CHAPTER – TWO REVIEW
OF RELATED LITERATURE
2.1
Effective
implementation of policies 11
2.2
Effective
implementation of organizational functions 11
2.3
Effective
control of organizational policies 12
2.4
Profile
of first bank Nigeria Plc 15
2.5
The
managerial structure of F.B.N Plc 19
References
25
CHAPTER
–THREE Research and Methodology
3.1
Research
design 59
3.2
Population
of the study 60
3.3
Sample
size and its determination 61
3.4
Instrument
for data collection 62
3.5
Validation
of the instrument 64
3.6
Reliability
of the instrument 64
3.7
Method
of data collection 65
3.8
Method
of data analysis 66
References 67
CHAPTER – FOUR Data
Presenting And Analysis
4.1
Presentation
and analysis of data 69
4.2
Testing
of hypothesis 76
4.3
Summary
of results 80
References 82
CHAPTER
- FIVE Discussion,
Recommendation And Conclusion
5.1
Discussion
of Findings 88
5.2
Conclusion
90
Bibliography 93
Questionnaire
CHAPTER
ONE
1.1 GENERAL
BACKGROUND OF THE STUDY
Effective Implementation of organizational policies and
procedures in Nigeria business encourages delegation of
decision-making to business managers who do
not sit there as a ceremonial needs rather they have the role of
implementing the organic functions of management in today’s dynamic and competitive business environment in Nigeria.
This research work is design
to expose and aid the serious
minded managers to be adequately equipped to face the challenges ahead as
future management parishioners in biz.
Good polices provides definite and clear direction by top management and
at the same time allow subordinates to make their own decision with clearly
stated limits. The
usual sources of policies and procedures
and it is pertinence to note that for a business to retain it position
as a going –concern entity, it is
imperative that manager formular
policies plan, strategies and also
implement these plan effectively for
the continued growth and survival of the business enterprise. This is a major aspect of a task facing managers especially in a modern complex
business situation. Therefore, today’s
managers must take into consideration the following measures for effective
implementation of organizational policies and procedure in Nigeria business.
They
must specifically take into account the forces and trend such as environmental,
economic, political, sociological, psychological technological, legal and ethnical
factors while formulating the
policies than can facilitate the
accomplishment of the overall objectives
and goals of the business in question of course if a policy has been
formulated but ha not been carried out
or implemented into action. It cannot
be effective since it has not come to the attention of the
employees but it runs the risk of being overlooked or misinterpreted, but
according to (Akpala, 1990: 59) he said
less prone to misunderstanding for effective
implementation of organizational
polices and procedures in Nigerian business to be properly executed the laid
down rules guiding the organization must
follow.
Procedure
on the other hand can be stated as the system that describes in details the
step to be taken in order to accomplish a set objective in business which is
the main target that heads to effective implementation of polices and procedures emphasis more in details while polices concentrate on the
basic general approaches. Policy is
therefore a guide for making
decision. Thus according to Kpala
(1990:57) he simple define policy as a guideline to managerial actions, while
Coventry and barker (1985:93) define policies as the guideline laid down
in general or specific terms to
make organization to reach the expected target or objectives.
1.2 STATEMENT
OF THE PROBLEM
This
boil down to what constitute the
problem on the study of effective implementation of organizational
polices and procedure in Nigeria
business cannot exist on it own, it
needs employers who will work in
implementing those policies needed for effective business environment and all these
will not take expected standard
unless workers are properly motivated ie
given them required training, internal and external incentives their salary may
even be increased, paying them over time and considering them as
human beings and not machines by so doing the business
will be booming since it is
effectively structured and implemented
but if the reverse is the case things
will not be moving haphazardly and it will constitute a lot of problem to the
study.
1.3 PURPOSE
OF THE STUDY
The
study will seek to identify the implication of freedom of action at the
operating level on effective implementation of organization polices and procedures in Nigeria Plc which is a
Nation-Wide bank including rural branches.
We shall measures implementation or control effectiveness existing in the bank with
respect to certain principles and statequards, which must be incorporated in
any control system as far as business is concern in Nigeria. These are as follows:
ü
The
system must have objective, which are realistic and well –designed procedures.
ü
The
system must have a sound organizational structure and wait designed procedures.
ü
Each
manager in the business organization is
given an opportunity to contribute towards the formulation of planning
for which he will be held accountable.
ü
He
is give feedback information to let him know how his actual compares with the
plans in the business operation.
1.4 SCOPE
OF THE STUDY
This
study will be United to a few operational activities of banks. We must not
target that a control mission of a bank as an international is to
protect the value which come into it’s care therefore every activities in a
bank has implication for the safety of value received given or
transferred. Receiving cash deposit or
paying withdrawal request are fairly universal function and would appear to
have little room for variation from
branch to branch. But there are
other functions which are not equally available at every branch or unequally
demand at all branches. Example will be foreign exchange transaction,
capital and money market operational transfer etc.
Operational
rules dealing with these make assumption about the ability of a branch and it
customers and the available of certain infrastures. But this is not always the case, so what happens
in the exceptional care? Our study should be limited to only such activities.
1.5 RESEARCH
CAUESTIONS:-
The
following are the research question for the study.
(i)
Has
the effective implementation of
organizational policies and procedures in Nigerian business speeded up services
in first Bank Nigeria Plc.
(ii)
Has
it increased the volume of deposits in
Bank?
(iii)
Has
it reduced the cost services in the Bank?
(iv)
Has
it helped in today’s dynamic and competitive business environment?
(v)
Has
it help managers especially in a modern
complex business situation so that they will know that policies and
procedures should be implemented at the right time for subordinate to know what they are
expected to do.
1.6 RESEARCH
HYPOTHESIS
HYPOTHESIS
ONE:-
(i)
All
cadres of workers in FBN Plc are not involved in effective implementation
of organizational policies and procedures in Nigeria business.
(ii)
All
cadres of worker in FBN Plc are involved in effective implementation of
organizational policies in Nigeria
business.
1.7 SIGNIFICANCE
OF THE STUDY
The
effective implementation of organizational policies and procedures in Nigeria should help effective
manger to maintain or reach to a set
objective in the business would. The
study is very timely, especially today that
all hand are on deck no enhance business
in Nigeria because of the dynamic and
competitive business environment we are in and a such this research work is
designed to expose and aid the services minded managers to be adequately
equipped to face challenges ahead as
future management practitioners in
business.
For
effective implementation of organizational policies and procedures in Nigeria business i.e three decision
have to be made.
i)
Effective
strategic planning
ii)
Effective
management
iii)
Operational
control
Effective implementation of policies
in business is to
process by
which managers make sure that
resources are obtain since the expected
rule and regulation are implemented and executed there’s no way the required resources will not be
obtained.
It is necessary to work according to organizational
policies in business venture so as not
go contrary which may affect the business rather the business
will attain to it equilibrium
point.
1.8 DEFINITION
OF TERMS
Assess weigh and appraise Regulate – To adjust, to
return, to predetermined course
Performance
The act of doing work
Result – The outcome of performance
Procedures:-
The way work is done
Efficiency – Resources inputs into a process to
produce the optimum amount of output.
Effectiveness – Resources are used to achieve the
desired end
REFERENCES
Osuda E.C (1983) Introduction
to research methodology, Onitsha African FEP Publishers Ltd
Allen A. I
(1964) The management profession
New York Mr. Graw – Hill book company
publishers Ltd.
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